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Industry Leading Custom GM Tuning Solutions for 96+ Vehicles!
 
Please Note: Black Bear Performance's office will be closed from November 5th, 2014 through November 10th, 2014 to attend the annual SEMA show. Any orders received during that time will be processed on or after the 10th. Please do not send any hardware in during that time to avoid unnecessary delays.
 
Frequently Asked Questions - Click To Expand

Scan Cable Tune Questions
  • How does the scan cable tune work?
  • Is there a wait list for the scan cables?
  • Which tune is best for me? The scan cable or traditional tune?
  • Is a laptop required for your Scan Cable tune?
  • How long will I need to drive with the scan cable?
  • Will anything on the truck affect the info you get from the cable? I have a few maintenance items I need to address and don't want that to skew the data. Should I take care of this before the cable arrives?
  • I'm ready for a scan cable tune, how do we proceed?
General Questions
  • Can I run 87 (or lower) octane with your tune?
  • I have a new truck with a 6 speed auto, what can you do for me?
  • I'm going to be purchasing a cold air intake and cat-back exhaust system soon. Should I have these installed before or after the tune?
  • What is the typical turnaround time?
  • If I send you the PCM/ECM out of my truck and you tune it, would I still have to do the re-learn?
  • I live in Canada. Do you ship here and if so, what is the process?
  • I've looked at the generic ODB tuners from SuperChip, Diablo, HyperTech, Edge, etc - how is your tune different?
  • If I decide to make changes to my truck that require a retune, how much will that cost?
  • Will I need to perform a Crank Relearn procedure with your tune?
  • How are your tunes installed?
  • Where is the PCM and how hard is it to switch out?
  • What if I take my truck in for service, should I remove the tune? How is this done?
  • Can you clean up the factory shifting?
  • What should I expect as far as performance/mpg difference?
  • Do you alter the sensitivity of the pedal on vehicles with electronically controlled throttles?
  • How does the tune affect the life of the engine/drivetrain? I plan on driving this thing for a long time...
  • How noticeable is the diff in a '87 oct tune' and a '89 oct tune'?
  • I'm planning on keeping my old core, but what if your tune does get flashed over? Do we start from scratch, or would you have my tune saved somewhere and I can just send you one of my cores to update? How much would you charge for that?
  • How much torque management do you typically remove? Is this what cleans up the shifts and increases responsiveness? How will this affect off-road driveability?
  • Can you change my tow/haul button to perform better?
  • Can your tunes correct my speedometer for oversize tires/aftermarket gears?
  • If I send in my computer(s), can I avoid the core charge?